How to Approach Workplace Deviance

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What is Workplace Deviance?

Nearly all of us have that one person in a workplace who behaves like…well, like a jerk. But have we ever taken the time to ask ourselves “why is that person behaving like a jerk?”

Well, David Zweig has…in fact, it’s how he makes his living.  David is organizational psychologist at the Rotman School of Management who studies “workplace deviance” or the ways in which people veer outside the boundaries of appropriate behaviour while at work. He says the problem of deviance may not be because people can be jerks, but because we have a fundamentally flawed way of looking at performance.

Episode 17